dk888 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights you hold over your own data as a user of our platform.
Our Privacy Commitment: dk888 does not sell your personal data to third parties. We collect only what is necessary to operate your account securely and meet our compliance obligations. You have the right to access, correct and request deletion of your personal data.
These cards highlight the key elements of our data practices. They are not a substitute for reading the full Privacy Policy below.
Registration details, identity documents, device and session data, transaction records and communications. We collect only what is necessary to operate your account and comply with applicable obligations.
Account management, payment processing, KYC verification, fraud prevention, responsible gambling monitoring, customer support and — with your consent — marketing communications.
Selected third-party service providers (KYC, payments, IT), regulatory and law enforcement authorities where legally required, and fraud-prevention agencies. We never sell your data.
HTTPS/TLS encryption, access controls, secure storage practices and data minimisation principles. Only staff and processors with a legitimate need can access your personal data.
Access, rectification, erasure, portability, restriction of processing and objection rights, subject to applicable law and our legitimate operational and compliance requirements.
We use essential, analytical and, where consented, marketing cookies. You can manage cookie preferences through your browser settings or our cookie consent tool where available.
This Privacy Policy ("Policy") describes how dk888 ("dk888", "we", "us", "our"), the operator of the online gaming platform at https://dk888.cam ("Platform"), collects, processes, stores, uses and shares personal data relating to you ("User", "you", "your") when you access or use the Platform or communicate with us.
We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection legislation in our licensing jurisdiction. By registering an account on or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not register or continue using the Platform.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform generally. Where any conflict exists between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail with respect to the operation of your account.
In this Policy, the following terms have the meanings set out below:
dk888, operating the Platform at https://dk888.cam, acts as the Data Controller for personal data collected through the Platform. Our licensing and regulatory details are available in the Platform's official licensing documentation.
Where we engage third-party Data Processors to perform services on our behalf — such as identity verification providers, payment processors, customer support platforms and IT infrastructure providers — we ensure that appropriate data processing agreements are in place and that those processors handle your data only as instructed by us and in accordance with applicable data protection standards.
When you create an account on dk888, we collect: full legal name; date of birth; residential address; email address; username; password (stored in hashed, non-recoverable form); and any other information required to complete the registration process.
To verify your identity and age, we may collect: copies of government-issued identity documents (such as a valid Pakistani CNIC or passport); proof of residential address documents; selfie or liveness check images; and, for higher-value transactions, evidence of source of funds or wealth.
We collect data relating to deposits, withdrawals and bonuses on your account, including: payment method details (subject to PCI-DSS standards where applicable); transaction amounts in PKR or other applicable currencies; transaction dates and reference numbers; and relevant payment processor references.
When you access the Platform, we automatically collect: IP address; browser type and version; operating system; device type and identifiers; session duration; pages visited; and referring URL.
We collect data relating to your use of the Platform, including: betting and gaming history; responsible gambling tool settings; session activity patterns; and communications with our support team.
If you contact our support team via live chat or email, we retain records of those communications for service improvement, dispute resolution and regulatory compliance purposes.
The table below summarises the purposes for which we process your personal data and the legal basis on which we rely in each case:
| Purpose of Processing | Legal Basis | Data Categories Involved |
|---|---|---|
| Account registration and management | Performance of contract | Registration data, account data |
| Identity and age verification (KYC) | Legal obligation; legitimate interests | KYC documents, selfie/liveness data |
| Payment processing and transaction management | Performance of contract | Financial transaction data |
| Fraud prevention and AML monitoring | Legal obligation; legitimate interests | All categories as relevant |
| Responsible gambling monitoring and intervention | Legal obligation; legitimate interests | Gaming data, account data |
| Customer support and dispute resolution | Performance of contract; legitimate interests | Communications data, account data |
| Platform security and technical operations | Legitimate interests | Technical/device data |
| Analytics and platform improvement | Legitimate interests | Behavioural data, technical data |
| Marketing communications (where opted in) | Consent | Registration data, contact details |
| Legal and regulatory compliance | Legal obligation | All categories as required |
We share personal data with carefully selected third-party Data Processors who provide services on our behalf, including: identity verification and KYC providers; payment processors and fraud-detection services; customer support platform providers; IT infrastructure and hosting providers; and analytics providers. All such processors are bound by data processing agreements and are permitted to use your data only for the purposes we have specified.
We may disclose personal data to relevant regulatory bodies, law enforcement agencies or government authorities where we are legally required to do so — for example, in response to a lawful court order, subpoena or regulatory investigation.
In the event of a merger, acquisition, restructuring or sale of assets involving dk888, personal data held by dk888 may be transferred to the acquiring entity as part of that transaction. We will take reasonable steps to notify affected users where required by applicable law.
dk888 does not and will not sell, rent or otherwise commercially exploit your personal data to unaffiliated third parties for their own marketing or commercial purposes.
As an online platform serving users in multiple jurisdictions, including Pakistan, personal data collected through dk888 may be transferred to and processed in countries outside of Pakistan or the user's country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
Where personal data is transferred internationally, we implement appropriate safeguards, which may include: contractual clauses in data processing agreements; transfers to jurisdictions with adequacy decisions recognised by relevant regulators; or other transfer mechanisms permitted under applicable law.
By using the Platform, you acknowledge that your personal data may be transferred, stored and processed in jurisdictions outside Pakistan. If you have concerns about international data transfers, please contact us using the details in Section 16.
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Indicative retention principles are as follows:
Upon expiry of the relevant retention period, personal data will be securely deleted or anonymised.
dk888 implements technical and organisational security measures appropriate to the risk presented by the processing of your personal data. These measures include, but are not limited to:
Notwithstanding our security measures, no system is entirely immune to breach. If you become aware of any security vulnerability or suspect unauthorised access to your account, please notify us immediately at [email protected] (plain text — not a clickable link).
Cookies are small text files stored on your device when you visit a website. They serve various purposes, from ensuring the Platform functions correctly to providing us with analytics data about how users interact with our content.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will impair your ability to use the Platform effectively. Where a cookie consent tool is available on the Platform, you may manage your cookie preferences directly through that tool.
The Platform is strictly intended for persons aged 18 years or older, or the higher minimum age required by the operator's licensing jurisdiction or applicable local law. dk888 does not knowingly collect personal data from minors.
If we become aware that personal data has been collected from a person who does not meet the minimum age requirement, we will take prompt steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected] (plain text — not a clickable link).
Subject to applicable data protection law and our legitimate operational and compliance requirements, you may exercise the following rights with respect to your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention requirements.
Request your data in a structured, machine-readable format where technically feasible.
Request that we restrict processing of your data in certain circumstances.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, please submit a request to our support team via live chat or by email at [email protected] (plain text — not a clickable link). We will respond within a reasonable period as required by applicable law, typically within 30 days. We may need to verify your identity before processing your request.
Please note that certain rights may be limited where processing is necessary to comply with legal obligations — for example, we cannot delete KYC records that we are legally required to retain under AML regulations.
We will only send you direct marketing communications (such as promotional emails or push notifications about bonuses and platform updates) where you have explicitly opted in to receive them. This opt-in may be provided during account registration or through your account communication preferences at any time.
You may withdraw your consent to marketing communications at any time by: (a) adjusting your communication preferences within your account settings; (b) clicking the unsubscribe link in any marketing email; or (c) contacting our support team directly.
Withdrawal of marketing consent does not affect the lawfulness of processing based on consent prior to its withdrawal, nor does it affect our ability to send you service communications relating to your account (such as transaction confirmations, security alerts or responsible gambling notifications).
We do not share your personal data with unaffiliated third parties for their own marketing purposes. Any promotional communications you receive will relate solely to dk888's own products and services.
dk888 serves users across Pakistan, including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Pakistani users should be aware of the following:
dk888 reserves the right to amend, update or replace this Privacy Policy at any time. Where material changes are made to the Policy, we will notify registered users through on-Platform messaging or email notification prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision.
Your continued use of the Platform following notification of changes to this Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you must cease using the Platform and may close your account by contacting our support team.
To exercise your data rights, report a privacy concern or submit a data subject access request, please contact our support team:
If you are not satisfied with how we have handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the supervisory authority in our licensing jurisdiction. Details of the relevant authority are available in our platform's licensing documentation.
We would however appreciate the opportunity to address your concern directly before you escalate to a supervisory authority — please contact us first so we can work to resolve the matter.
This Privacy Policy forms part of dk888's broader user agreement framework. Please also review our Terms & Conditions and our Responsible Gambling page for further information about how we operate the Platform and protect our users.
Our support team is available 24/7. For data rights requests, account questions or general privacy concerns, reach out via live chat or email. You can also browse our FAQ for common queries.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Please gamble responsibly.